Prom and Wedding – hair and make-up FAQs

How long will it take to do my make-up and/or hair?

It depends on the chosen style, the length and texture of your hair, your skin complexion and many other factors. For advice and ideas come and talk to the professionals at our hair and beauty salon in Calne.

If you are having your hair up, it usually takes longer than if you just have it blow dried or curled.

Also, acne prone or very dry skins also take longer but on average it takes approximately two hours.

Trials usually take a bit longer as there is more experimentation.

How many styles can I try during the trial?

The trial has been scheduled to last up to a maximum of 3 hours for both make-up and hair, 2 hrs. for just hair and 1.5 hour for just make-up per person.

The artist will try as many styles as you need as long as it doesn’t take more than the scheduled time. If by the end of the scheduled time, you feel you would like to try more styles, a separate trial appointment could be arranged at a later date, just contact us to make the arrangements, but it would have to be paid for in addition to the first trial.

Is the cost of the cosmetics / products included in the price?

The price includes the cost of the make-up, hairstyling products (like mousse, hairspray, etc.) hair grips, pins etc. It doesn’t include the cost of hair pieces or attachments to create volume or fake lashes (you can bring your own and the artist can fit them, or we can supply them and you would just have to pay the artist for the cost).

Decorations like flowers, crystals, tiaras, etc. are not included, but the artist will fit them for you if you supply them.

How long in advance do I need to do my hair and make-up trial?

It is entirely up to you. Most people have their trial 2 to 3 months before the special occasion.

What does the ‘call out fee’ comprise?

The call out fee covers for the cost of the artist’s time getting to your venue and also for traveling expenses within reason.

What if I don’t like the trial, I am under obligation to book for my special occasion?

No, if you are not satisfied with the trial you don’t have to book for your special occasion, although we encourage you to talk to your artist during the trial if you are not convinced, she will work with you to achieve the look you have in mind.

Is the cost of make-up or hair for a child the same as an adult?

Yes, the age of the customer does not make a difference on the work involved, it takes the same time and effort to put a child’s hair up than an adult’s.

However, if you need make up-and hair for a large party, and there are some children, we may be able to offer you some type of discount for them.

Are deposits refundable?

Unfortunately they are not.

But if you are having problems and need to reschedule your appointment, let us know, as some times, we can help if we get sufficient notice.

Can you send more than one artist?

Yes, if a few people need make-up and hair and they need to be ready quite early, we can send as many artists as you need.

When should I colour or have my hair cut?

We recommend you do that one week before your special occasion.

Any other type of beauty treatment like facials or eyebrow shaping can be safely done from two to three days in advance.

Can I wash my hair on the day?

If you are having your hair up, we don’t recommend you wash your hair on the day although the evening before is fine.

My hair is fine, and not very long, would it be possible to have a hair piece or extensions?

If you would like to add volume to your style you have two options:

1- A mesh doughnut to be concealed underneath your hair for volume – You can bring your own or the artist can bring one, if the artist supplies it, there may be an additional charge to cover for the cost of the doughnut. This is only suitable for up styles.

2- Temporary hair extensions – You should bring your own extensions as they must be an identical match to your natural hair colour. Suitable for half up half down or down styles. synthetic hair.

You can have strips (you will also need the glue) or clip on.

Styling hair with extensions is difficult so, there may be an additional charge for that, also, you’ll need a senior artist for that. We strongly recommend natural hair extensions as opposed to synthetic.

Do the bridesmaids also have to have a trial?

It is up to you, some bridesmaids like to have a trial, but to keep the cost down, you may prefer for just the bride to have a trial.

How soon after the trial do I have to confirm my booking for my special occasion?

We will need you to notify us within 24 hrs of the trial. Your special occasion deposit is also payable at that point.

If no confirmation is received within that time-frame we will be unable to hold your booking.

Book an appointment with one of our friendly team at our hair and beauty salon in Calne, give us a call on Hair: 01249 819858 Beauty: 01249 816909


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